Privacy Policy
1. Introduction
This Privacy Policy complies with:
- Information Technology Act, 2000 (India)
- SPDI Rules, 2011
- General Data Protection Regulation (GDPR) (EU)
2. Information We Collect
Personal Data:
- Name, phone number, email
- Shipping & billing address
Technical Data:
- IP address
- Browser type
- Device information
Transaction Data:
- Payment details (processed securely via third-party gateways)
3. Legal Basis for Processing (GDPR)
We process data based on:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
4. Purpose of Data Collection
- Order processing and delivery
- Customer support
- Marketing and promotions
- Fraud prevention
5. Data Sharing
We may share data with:
- Payment processors
- Logistics partners
- Analytics providers
We do not sell personal data.
6. Data Retention
- Data is retained only as long as necessary
- Users can request deletion anytime
7. User Rights (GDPR)
You have the right to:
- Access your data
- Rectify incorrect data
- Request deletion ("Right to be Forgotten")
- Restrict processing
- Data portability
8. Data Security
- SSL encryption
- Secure servers
- Restricted access controls
9. International Data Transfers
- If data is transferred outside India/EU, adequate safeguards are implemented
10. Children’s Privacy
- We do not knowingly collect data from individuals under 18
11. Consent
By using our website, you consent to this Privacy Policy.